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Miratel began in 2000 with a 50 seat facility which has gradually expanded to house over 160 web-enabled seats within our Toronto Call Center plus 40 additional workstations at our business continuity site located in Vaughan, Ontario. Our Toronto Call Center now successfully handles over 1 million inbound calls and makes over 3 million outbound calls per year. We thereby have the experience and resources to deliver the highest level of flexibility to provide the service levels and quality you would expect when selecting an outsourcing partner.

Our growth has been fueled by combining call center expertise, a commitment to excellent service, a focus on value for money and our expansion into e-Commerce and letter shop mail services. We take pride in our ability to assess, plan and implement outsourced call center campaigns that deliver the results that you require. Our testimonials speak for themselves.

There are a number of things that set Miratel apart, such as our commitment to green initiatives, our dedication to our corporate social responsibility and social justice. In short, Miratel is dedicated to remaining leaders in the green business movement and making a lasting, positive difference in the world. We will constantly re-evaluate how we do what we do to keep our services affordable and make our business more environmentally and socially beneficial to the world.